AI Assistants Overview
What is an AI Assistant
A Caller AI Assistant is your fully customizable AI caller that speaks with leads and customers in real time. It can answer inbound calls or run outbound calls to your lead lists.
Each assistant follows your instructions, uses your voice settings, and handles conversations based on your rules. Caller AI assistants sound natural, respond instantly, and complete real business tasks without needing a human agent.
Why Use a Caller AI Assistant
Your assistant can answer questions, gather information, qualify leads, schedule appointments, and follow your scripts 24 hours a day.
You can offload routine calls such as verification, outreach, booking, lead follow up, and basic support.
One Caller AI assistant can handle many calls at the same time. This lets your business grow without needing additional staff or overflow teams.
Key Components of a Caller AI Assistant
System Prompt
The core instructions that shape your AI’s personality, tone, rules, goals, and behavior. This is the brain of your assistant.
Initial Message
The first words your assistant says when the call begins. This sets the tone and leads the caller into the conversation smoothly.
Voice Settings
Choose from Caller AI voice options or use a cloned voice. Voices can be adjusted for pacing, clarity, and language.
Tools (Optional)
Tools add functionality your assistant can use during the call. You choose which tools are available for each assistant, such as:
- Transfer call
- End call
- Send follow up message
- Schedule appointment
- Trigger webhook
- Update CRM fields
Next Steps
Learn how to create and edit a Caller AI assistant.
Explore the available tools and functions that expand your assistant’s abilities.